Frequently Asked Questions

Here are some of the questions I am frequently asked:

Q: Do you take orders?
A: Yes, I do. In the state of Kansas I can legally sell cookies directly to the consumer. I cannot sell to a company for the purpose of resale.

Q: How far in advance should I place my order?
A: The short answer is at least a week. I have occasionally been able to turn a cookie order around in less time, but that’s not always possible. However, it is wise to reserve your date a month or two in advance in case I get over booked.

Q: How much do your cookies cost?
A: Costs can vary depending on the design and time involved. Prices start at $2 per cookie.

Q: Do you deliver?
A: I do deliver in the Ottawa area. Outside of Ottawa, there may be a delivery charge. I often meet people halfway if they are coming from the Kansas City area.

Q: Do you ship cookies?
A: Yes, I do. There is a shipping charge of $15 for the first two dozen and an additional $5 per dozen after that.

Q: What about allergies?
A: My cookies contain gluten, dairy, and eggs. They are nut free and come from a nonsmoking house without indoor pets. I have occasionally decorated other people’s gluten free cookies since my icing is gluten free. I lend them my cookie cutters and do my best to avoid contamination, but my kitchen is definitely not gluten free.

Q: Which designs can I select from?
A: The sky is the limit. I don’t mind repeating a design, but there’s nothing I enjoy more than a new challenge and a unique design. Sometimes I have to get creative if I don’t have access to a certain cookie cutter or other supplies, but I can usually find a way to do whatever you have in mind. So get creative and we’ll create something great together!

Q: How do I place an order?
A: Send me an e-mail or a private message on my Cookies by Brooke Facebook page. I don’t mind phone calls, but having an order in a message provides me with the ability to go back and look at details in case I forget something. It also gives us the ability to send photos to each other to get ideas of exactly what you want for your custom cookie order.

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